Our Shipping Policy

Handling Time

We ship plants year-round. Shipments are sent out each week on Monday or Tuesday. This ensures that packages are not held in the post over the weekend. Typical handling time is 2-5 business days.

Shipping Time

We ship all plants through Canada Post express shipping. Shipments to the west coast and prairies typically take 1-2 days. Shipments to the east coast and northern territories typically take 2-3 days. These delivery dates are consistent, however, delivery dates are not guaranteed and may be affected by holidays.

Live Arrival Guarantee

We ensure all plants that leave our nursery are healthy and well packaged. We are confident that they will arrive in good health and continue to thrive in your care. If a plant arrives in rough shape, please reach out to us within 24 hours of receiving the package with a clear photo of the plant and we will provide store credit or a replacement.

Please note that minor damage, yellowing of a leaf or browning of a few roots is not uncommon when shipping plants and does not qualify. Plants will not be covered if left unattended outside during hot or cold conditions.